MSC Home Care provides care locally
We are a local and experienced team, providing services that are consistent, responsive and flexible
Consistent: calls are on time and provided by a regular care worker that knows what needs to be done.
Responsive and flexible means; the care and support is completed accurately and sensitively but recognise that sometimes services need to change.
We recruit,train and develop local care workers to provide the quality of service required.
We provide innovative services that make the best use of new technology, aids and adaptations.
- Care workers are trained to the required standard
- Staff have Disclosure and Barring Service clearance
- All care is provided at home
- We are regulated by the Care Quality Commission
Social care and support services we provide
- Food preparation
- Eating and drinking
- Washing and dressing
Assistance with medication
- Storage and access
Shopping and Cleaning
- Choosing and collecting food
- Most cleaning tasks
- Support to attend an event
- Meet and make new friends
We are rated ‘Good’ with care
I have a call pendant but whenever the staff leave, they
always ask me if I’m alright and if there’s anything they can do
for me. If there is they make sure it is done before they leave
which is nice of them.
We have responded to the required improvements with an agreed action plan. The actions we have taken will show improvements in the quality of care and support we provide.