Our Mission Statement
We aim to be the preferred local provider of trusted and affordable, social care and support services; so that those people can choose to remain living independently within their own home.
How we work?
Have you considered joining a local and experienced team of care workers, providing services that are consistent, responsive and flexible to people that use our services (Service Users), by listening to and understanding what they want. Respecting their choice, independence, privacy and dignity. That means; ensuring calls are on time, that care and support tasks are agreed, completed accurately and sensitively, also plans for care and support are updated regularly. To do this;
- We recruit, train and develop care workers that provide the quality of service required. Care Workers after receiving comprehensive induction and training are supported and supervised by experienced Senior Care Workers; working together to provide the social care and support required. Care Coordinators manage the weekly rotas, care plan arrangements, and contact with care workers, family members and other agencies.
- We provide innovative services that make the best use of new technology, aids and adaptations. For example, we are investing in new care management and medication administration software to improve social care and support service delivery.
- As well as supporting and supervising new and existing Care Workers; Senior Care Workers respond to concerns about the changing needs of people that use our services, by checking service delivery. Care Coordinators arrange and manage the care and support required, with daily contact with Care Workers, family members and other agencies.
Very prompt…I wouldn’t manage without them
Who we are?
Managing Director and Registered Manager
Wendy Smith started doing one shift as a care worker in 1987, quickly realising this was something Wendy could do well; she continued to work as a Care Worker and Supervisor, providing care services in the community and in Care Homes. Built on this local experience and reputation Wendy formed MSC Homecare in 2011; as the Registered Manager, Wendy daily directs and manages the growing team.
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Responsible Individual, Director and Care Coordinator
Nicky joined MSC Homecare in 2011 and has been Care Coordinator since 2012. Nicky has worked providing care services for more than 20 years.
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Senior Care Coordinator
James joined MSC Homecare in May 2018
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Responsible Person (CQC) Contact
Paul joined MSC Homecare in 2013 and ensures the business meets the required CQC standards. Paul has more than 30 years experience delivering services for the NHS and Further Education teaching and support.
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Graham joined MSC Homecare in June 2016 to support the development of the business recruiting Care Workers, developing care service quality and delivery using new technology. Graham has more than 30 years experience delivering and commissioning public services.
firstname.lastname@example.org | 01782 823338